The single most useful adulting skill nobody teaches: how to prove, in a way courts respect, that you sent a letter and they received it.
Can I do it without visiting a post office? Yes — USPS Click-N-Ship and various online mailing services can send certified mail from your computer.
What if they refuse to sign? Refusal or an unclaimed letter still helps you: the attempted-delivery record shows you did your part. Keep the returned envelope unopened.
Certified vs. registered? Certified is proof of mailing/delivery (what you almost always want). Registered is high-security chain-of-custody for valuables — slower and pricier.
When do I actually need it? Final demand letters, contract cancellations that require written notice, disputes with deadlines, anything you might one day show a judge. For friendly first requests, email is fine — save certified for the formal stuff.